Universal Networks International, the global channels division of NBCUniversal, is one of the world’s premier entertainment networks, delivering quality content and compelling brands to over 387 million subscribers in 150 territories across Europe, the Middle East, Africa, Latin America and Asia.

The portfolio includes the brands – Syfy Universal, DIVA Universal, Studio Universal, Universal Channel and 13th Street Universal and now also, with the acquisition by Comcast Corporation, E! Entertainment Television, The Style Network and Golf Channel. These brands deliver a full range of entertainment experiences to local audiences across the globe.  Universal Networks International also operates Movies 24 and has an interest in the KidsCo joint venture.

The Inside View

What does a typical day look like in your team?

“The Technical Operations department of NBC Universal works closely with all other departments to ensure that our television channels are delivered exactly as intended to our customers worldwide. From content supply, to language translation, playout and finally beaming to the satellite my team is directly involved at all stages of broadcasting a television channel.

Running an international broadcast operation requires a high degree of collaboration with our internal customers and external suppliers and so communication skills are vital in maintaining reliable and smooth operations. Resource planning, both short-term and long-term, is required to ensure new channel launches and other initiatives are provided on time.

Given the complexity and scale of these operations we have to be ready to expect the unexpected, where seemingly random events can cause an on-air disruption and our realtime problem solving skills are bought to the fore. In operations our decisions and actions can have a direct impact to the channel, which brings with it responsibility but also the satisfaction of knowing that we made a difference.”

Paul Newman, SVP International Technical Operations